Information on Storage Location, Retention Period, and Content of SendGrid Logs
The following information is provided based on the documentation.
For more details, please refer to the SendGrid documentation.
Storage Location
It appears that the data is stored in data centers located in the United States.
Your data is stored and processed in data centers located in the United States, while we use other data centers around the world to receive your mail quickly.
Source: SendGrid FAQs
Retention Period for Email Bodies
Email message bodies are retained for a maximum of 72 hours. (If needed for resending, etc.)
We retain email message bodies only as long as it takes for us to deliver the email. This can take up to 72 hours if we need to retry due to delivery failure.
*Please note that if you choose to use our Scheduled Sending features, we will retain email message bodies for as long as you tell us to (up to 6 days) based on your schedule. However, once the message is sent, we retain the message only as long as it takes to deliver the email.
Source: Data Retention and Deletion in Twilio Products
Retention Period for Personal Data
If you are using the Twilio SendGrid service, email message bodies are only held for the duration of sending, and most personal data, including email recipient data, is retained for a maximum of 37 days (including additional days to complete the data deletion process).
If you’re using the Twilio SendGrid service, we only hold email message bodies for as long as it takes to send them. Other than your account data, we retain most other personal data, including email recipient data, for a maximum of 37 days (30 days, plus a little extra to finalize the deletion process), except as described below.
Source: Data Retention and Deletion in Twilio Products
Retention Period for Events
Events associated with sent emails are retained for up to one year. This data does not include the content of the messages but may include information that could be identified with a recipient, depending on the circumstances.
We retain events associated with sent emails for up to a year. This data does not include the content of your messages, but it might include information that could be identified with a recipient, depending on the circumstances.
Support
If you have any other questions, please contact us or check out Our Slack Community.